QCONIC Summer TestDrive – try out the helpdesk with your own emails and messages
Let us set up a free custom helpdesk demo tailored directly to your real data (emails, customer queries, and more) so you can simulate your key customer support processes in QCONIC.
Why run a simulation when QCONIC can be set up in a few minutes?
Setting up a basic Helpdesk is indeed very quick – you just connect your channels, set up your teams, fill your knowledge base, and you are ready to start answering customer tickets right away. However, that mostly works for teams starting from scratch.
Many businesses are further along: they already have established processes and a clear idea of what to improve. But for specific scenarios, integrations, or validating AI responses, a basic setup just isn't enough. Others might feel it's time for a change but need a bit of guidance and a concrete demonstration using their own data. The TestDrive is your chance to verify everything beforehand – completely risk-free and with no commitment.
What you can test with your real data
Moving from shared inboxes, phones, and various messengers (chats) into a single workspace – the easiest setup for beginners.
Specific and advanced support processes for companies that already have the basics down but want to fine-tune them.
Consulting and best-practice demonstrations for those who are still looking for the right direction.
Connecting with other platforms (typically sharing contacts and records with your CRM), both in batches and via API.
Fine-tuning the knowledge base with your actual data and testing the performance of the AI Copilot and auto-responder.
How it works
We have put together this summer offer for customers who want to test more than just basic Helpdesk features and see real results using their own data. Together, we can:
Set up the basic configuration (channels, teams, users)
Design your support workflow concept
Populate the Helpdesk with samples of your real data
Simulate both your standard and specialized processes
Set up key integrations
Help you fine-tune the knowledge base for the AI Copilot and auto-responder
Train your support agents
Terms of the promotion
This offer applies to potential customers, not active ones. The scope of work is capped at 8 hours of consulting per customer. The demo period will be extended from 2 to 4 weeks. This promotion does not commit you to anything; you are under no obligation to subscribe to paid QCONIC services.
In conclusion
A basic Helpdesk setup is often no longer enough for modern businesses – you want to address your specific workflows and make sure first that QCONIC is the right fit to support them. Our TestDrive is the perfect opportunity to do just that.
Drop us a line at info@qconic.com or call us at 777 711 101 and let's discuss the next steps!