QCONIC Summer TestDrive – try out the helpdesk with your own emails and messages

Get a free, custom-made helpdesk demo tailored to your business, loaded with your real data (emails, customer inquiries, etc.), and test run your key customer support workflows in QCONIC.

Why run a simulation when QCONIC takes only a few minutes to set up?

Setting up a basic helpdesk is indeed lightning-fast – you connect your channels, set up your teams, fill your knowledge base, and you’re ready to start answering customer queries live. But that mostly suits businesses starting completely from scratch.
Many companies are already further along: they have established workflows and a clear idea of what they want to improve. However, a basic setup isn't enough to handle specific scenarios, integrations, or validating AI responses. Others might feel it’s time for a change but need a bit of guidance and a concrete demonstration using their own data. The TestDrive is your chance to verify everything in advance – completely risk-free and with no commitment.

What you can test with your real data

• Transitioning from shared inboxes, phones, and various messengers (chats) into a single, unified workspace – the simplest scenario for beginners.

• Specific and advanced support workflows for teams that already have the basics down but want to fine-tune them.

• Consultation and best-practice demonstrations for those who are still shaping their strategy.

• Integration with other systems (typically syncing contacts and notes with your CRM, for example), both via batch processing and APIs.

• Fine-tuning the knowledge base with your actual data and testing the performance of our AI Copilot and auto-responder.

How it works

For businesses looking to test more than just basic helpdesk features and see real results using their own data, we have prepared this summer campaign. Together, we can:

• Set up your basic configurations (channels, teams, users)

• Design your support workflow concept

• Load the Helpdesk with samples of your real data

• Simulate both your standard and specific workflows

• Set up essential integrations

• Help you fine-tune your knowledge base for the AI Copilot and auto-responder

• Train your support agents

Campaign details and conditions

This offer is available to potential customers (not applicable to currently running subscriptions). The scope of work is limited to 8 hours of consultation per customer. Your demo period will be extended from 2 to 4 weeks. This campaign is completely non-binding, and you are under no obligation to purchase any paid QCONIC services.

Wrap-up

For many businesses today, a generic helpdesk setup just doesn't cut it. They want to address their unique workflows and make sure QCONIC is the right fit first. The TestDrive is the perfect opportunity to do just that.

Drop us a line at info@qconic.com or call us at 777 711 101 and we will take it from there.